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We do our best to deliver to all countries. If you have questions about a specific country, do not hesitate to contact us on info@minifinder.com. Once your order has been dispatched from us, you will receive shipping information of which carrier that is used and how to track the order. Please keep in mind that it might take 24-48 hours from the moment your parcel is shipped for tracking information to be updated. If you have already received the shipping confirmation and the package is blocked in transit, do not hesitate to contact us.

Yes, all MiniFinder products require a subscription to cover data usage costs. Pricing details can be found on the product page for each product.

MiniFinder's return policy applies only to private customers purchasing physical products, and not services. Returns are accepted within 14 days of receiving the product. For more details and the full policy, please see our Terms & Conditions.

MiniFinder offers a 3-year warranty on product defects that can be proven to have existed at the time of delivery. Please read the MiniFinder Terms of Use for more information on product warranty.

If we have not shipped the product yet, you can contact us immediately. If you have recieved shipping confirmation we can not change your order.

If you just placed the order, please contact info@minifinder.com immediately with your order number and what you wish to do. If the order already has been shipped you will have to return the item according to our return policy. Read about our return policy for more information!

All MiniFinder products are based on world-leading GPS technology and work in over 190 countries. Please contact our support at info@minifinder.com for questions about specific countries.

MiniFinder Nano and Pico include fall alarm, SOS button, geo-fence alarm, and call function. MiniFinder Rex includes bark indicator, vibration command, call function, LED light, and more. MiniFinder's GPS trackers for vehicles include tamper alarm, geo-fence alarm, speed alarm, and more.

All MiniFinder products are waterproof and certified with IPX7.

MiniFinder Pico, Zepto, Xtreme, and Xero are excellent GPS products for theft protection. Pico is primarily used for tracking objects, while MiniFinder Zepto, Xtreme, and Xero are mainly used for theft protection of cars or other vehicles.

Yes, you can view multiple devices with your login and also share your device with other authorized people.

All products come with a Quick Guide in the product package. Here you will find digital instructions on how to get started, as well as the user manual.

Each MiniFinder product comes with a quick guide. Scan the quick guide's QR code or enter the URL in your browser to get the full quick guide. Follow the quick guide step by step and within a few minutes your MiniFinder will be ready to use. In the quick guide you will also find a link to a complete user manual for your MiniFinder and the alarm management system MiniFinder Live.